Mondo Air & Electrical

At Mondo, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our air conditioning, refrigeration, and electrical services. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

Information We Collect:

1.1. Personal Information:

We may collect personal information, including but not limited to:

Contact information (e.g., name, address, email address, phone number)
Payment details (e.g., credit card information)
Service-related information (e.g., appointment details, service history)

1.2. Non-Personal Information:

We may also collect non-personal information about your use of our services. This information does not identify you personally and may include:

Aggregated data about website usage and interactions
IP addresses, browser type, and operating system
Cookies and similar technologies (Please see our Cookie Policy for more information)

How We Use Your Information:

 

2.1. Providing Services:

We use your personal information to provide and improve our air conditioning, refrigeration, and electrical services. This includes scheduling appointments, delivering products, processing payments, and communicating with you regarding your service requests.

 

2.2. Communication:

We may use your personal information to send you service-related updates, promotional offers, newsletters, or other communications related to our services. You can opt-out of marketing communications at any time by following the instructions provided in the communication.

 

2.3. Analytics and Improvements:

We analyze non-personal information to understand trends, track website usage, and improve our services and user experience. This helps us identify and address any technical issues, enhance functionality, and optimize our offerings.

 

How We Share Your Information:

3.1. Service Providers:

We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are bound by contractual obligations to only use the information for the purposes specified by us.

 

3.2. Legal Compliance and Protection:

We may disclose your personal information if required by law or when we believe such disclosure is necessary to protect our rights, safety, or the rights and safety of others. This includes sharing information with law enforcement, government authorities, or other third parties as necessary.

 

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

Retention of Personal Information:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of personal information that is no longer needed.

 

Your Rights and Choices:

You have certain rights regarding your personal information, including the right to access, update, correct, or delete your information. You may also have the right to object to or restrict certain processing activities. To exercise your rights, please contact us using the information provided below.

 

Children’s Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

 

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

 

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Mondo – Air Conditioning, Refrigeration, and Electrical Services
Address: Address here
Email: ramon@mondoairelectrical.com.au
Phone: 0421 782 794

By using our services, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and disclosure of your personal information as described herein.